FREQUENTLY ASKED QUESTIONS
FREE UK DELIVERY
We offer FREE delivery on all orders over £150, within the UK mainland only, though will happily quote for overseas delivery on request.
We’re confident our prices are the best online but if you find a better deal elsewhere let us know and we’ll try to beat it.
For your peace of mind payments are processed via SSL encryption technology to protect your details during checkout. We reserve the right to cancel orders up to the point of delivery.
All orders (apart from bespoke made items) may be returned for a refund or replacement (your choice) within 30 days, if unused & in original packaging. Contact us for the returns address.
BREAKAGES & LOSS
Lost or damaged items MUST be reported within 48hrs. Please provide photographic evidence of any damage. We will then arrange a refund or replacement (your choice).
We will never pass on or sell your personal details to third parties, or store them for later use, without your consent, other than to fulfil your order and delivery.